Terms & Conditions
Effective Date: May 21, 2026
Welcome to Off Duty Heroes. These Terms & Conditions govern your use of our website and services. By accessing or using our website, purchasing products, or interacting with our content, you agree to comply with and be bound by these terms.
If you do not agree with these Terms & Conditions, please do not use our website.
General Use
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
You agree not to use this website for any unlawful purpose or in any way that may damage, interfere with, or disrupt our website or services.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
Products & Availability
Off Duty Heroes strives to provide accurate descriptions, product images, pricing, and availability information. However, we do not guarantee that all information on our website is completely accurate, current, or error-free.
Products may be modified, discontinued, or updated without prior notice.
Colors and product appearances may vary slightly depending on monitor settings, print production methods, and manufacturing variations.
Pricing & Payments
All prices listed on our website are displayed in U.S. dollars unless otherwise specified.
We reserve the right to modify pricing at any time without notice.
Payment information is securely processed through third-party payment providers. We do not store complete payment card information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Orders
Once an order is placed, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Suspected fraud
- Pricing errors
- Product availability issues
- Incomplete or inaccurate information
- Violations of these Terms & Conditions
If an order is canceled after payment has been processed, an appropriate refund will be issued.
Shipping & Delivery
Shipping times displayed on our website are estimates only and are not guaranteed delivery dates.
Off Duty Heroes is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
- Supply chain disruptions
- Incorrect shipping information submitted by customers
Additional details may be found in our Shipping Policy.
Returns & Refunds
Returns, exchanges, and refunds are governed by our Refund Policy.
Please review our Refund Policy before placing an order.
Intellectual Property
All website content including logos, branding, graphics, designs, product descriptions, images, text, and other materials are the property of Off Duty Heroes and may not be copied, reproduced, distributed, or used without prior written permission.
Unauthorized use of our intellectual property is prohibited.
User Content
If you submit reviews, comments, photographs, social media content, or other materials to Off Duty Heroes, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for marketing and promotional purposes.
You agree not to submit unlawful, harmful, misleading, or offensive content.
Limitation of Liability
To the maximum extent permitted by law, Off Duty Heroes shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability for any claim shall not exceed the amount paid for the applicable order.
Indemnification
You agree to defend, indemnify, and hold harmless Off Duty Heroes, its affiliates, employees, and partners from any claims, damages, liabilities, costs, or expenses resulting from your use of the website or violation of these Terms & Conditions.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Changes become effective immediately upon posting to this page.
Continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.
Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
Off Duty Heroes
Email: mail@offdutyhero.com
Website: offdutyhero.com